This privacy policy applies to sinofed.com and www.sinofed.com owned and operated by Sinofed Learning Corporation PTE. LTD. (“Sinofed,”, “we”, “our”, “us”). This privacy policy describes how Sinofed collects and uses the “Personally Identifiable Information” or PII you provided on our web site: www.sinofed.com. It also describes the choices available to you regarding our use of your personal information and how you can access and update this information.
Information Collection and Use
Sinofed is the sole owner of the aggregate information collected on its web site. We will not sell, share, or rent this information to others in ways different from what is disclosed in this statement.
Although we make every effort to preserve your privacy, we may need to disclose personal information when we have a good-faith belief that such action is necessary to comply with a court order or other legal process served on us. Sinofed’s mailing address is: 491B River Valley Road #15-01 Valley Point
Singapore 248373; email address is: antiracist@Sinofed.com.
Registration
Sinofed provides online training to employee-users of our company customers. We contract with the companies to provide this service, and we will not use the PII collected from the employee-users in a way different than contracted for. In order to use a training program on our site, employee-users must first complete a registration form, which requires them to provide their contact information, including their names and email addresses at a minimum. Depending on what our company customers need for human-resource management and verification, we may also collect employee numbers, titles, departments, divisions, groups and/or work telephone numbers and extensions. This information is used only to track users’ progress on the program or programs for which they registered and to report that information to their employers. We do not collect sensitive information such as location information (GPS), racial or ethnic origin, political opinions, religious or philosophical beliefs, or trade union membership, genetic data, biometric data, data concerning health or data concerning a natural person’s sex life or sexual orientation. We also do not collect any financial sensitive information such as salary or social security numbers.
Tracking Technologies
Technologies such as: cookies, beacons, tags and scripts are used by Sinofed and our marketing and analytics partners. These technologies are used in analyzing trends, administering the site, tracking users’ movements around the site and to gather demographic information about our user base as a whole. We may receive reports based on the use of these technologies by these companies on an individual as well as aggregated basis.
We use cookies to:
- Understand and improve your experience using our site
- Allow you to share our content on social networking sites if you want to
- Facilitate behavioral advertising after you leave our site
Users can control the use of cookies at the individual browser level. If you reject cookies, you may still use our site, but your ability to use some features or areas of our site may be limited.
Records Retention
We will not retain your information for longer than required. This means that we will keep your PII for any or a combination of time periods described as follows: (i) for as long as required by law, (ii) until we no longer have a valid reason for keeping it, (iii) until you request us to stop using it, or (iv) for so long as our customer for which you are an authorized user remains a customer. For instance, in the state of California, training conducted to comply with the requirements of AB 1825 will be retained in accordance with the requirement of that statute.
Log files
As is true of most websites, we gather certain information automatically and store it in log files. This information may include internet protocol (IP) addresses, browser type, internet service provider (ISP), referring/exit pages, operating system, date/time stamp. We may combine this automatically collected log information with other information we collect about you. We do this to improve services we offer you, to improve marketing, analytics, and site functionality.
Cookies
Here is a list of cookies that we use. We’ve listed them here so you that you can choose if you want to opt-out of cookies or not:
Google Analytics: This cookie allows us to see information on user website activities including, but not limited to page views, source and time spent on website. The information is depersonalized and is displayed as numbers, meaning it cannot be tracked back to individuals. This will help to protect your privacy. Using Google Analytics we can see what content is popular on our website, and strive to give you more of the things you enjoy reading and watching.
Google AdWords: Using Google AdWords code we are able to see which pages helped lead to sale. This allows us to make better use of our paid search budget.
Testimonials
We display personal testimonials of satisfied customers on our site in addition to the other endorsements. With your consent we may post your testimonial along with your name. If you want your testimonial removed or be updated, please contact us at antiracist@Sinofed.com
Shared
We do not collect or share aggregated demographic information with any partners or advertisers. We do, however, share the aforementioned personal information with company customers to verify employee-users’ progress on the training programs.
We may provide your personal information to companies that provide services to help us with our business activities such as shipping your order or offering customer service. These companies are authorized to use your personal information only as necessary to provide these services to us.
We may disclose your personal information if Sinofed is involved in a merger, acquisition, or sale of all or a portion of its assets, you will be notified via email and/or a prominent notice on our Web site of any change in ownership or uses of your personal information, as well as any choices you may have regarding your personal information.
Links
Sinofed’s web site contains links to other sites, but Sinofed is not responsible for the privacy practices of such other sites. We encourage our users to be aware when they leave our site and to read the privacy statements of each and every other site that collects personally identifiable information. This privacy statement applies solely to information collected by Sinofed.
Security
Sinofed takes every precaution to protect user information both online and off-line . All such user information is restricted in our offices. Only employees who need the information to perform a specific job (for example, our billing clerk or a customer-service representative) are granted access to personally identifiable information. Furthermore, all employees are kept up-to-date on our security and privacy practices. Finally, the servers that we store user information on are kept in a secure environment.
The security of your personal information is important to us. We follow generally accepted standards to protect the personal information submitted to us, both during transmission and once we receive it. No method of transmission over the Internet, or method of electronic storage, is 100% secure, however. Therefore, we cannot guarantee its absolute security. If you have any questions about the security of our web site, please send us an email at antiracist@Sinofed.com.
Supplementation of Information
We do not supplement the information we receive from users with information from third-party sources.
Choice/Opt-out
We will notify our company customers if and when user information is to be collected by any outside parties. We do this so employee-users can make an informed choice as to whether or not they should proceed with services that require an outside party.
We occasionally send our company customers newsletters or other promotional communications. If you no longer wish to receive our newsletter and promotional communications, you may opt-out of receiving them by following the instructions included in each newsletter or communication or by e-mailing us at antiracist@Sinofed.com
Notification of Changes
If we are going to use your PII in a manner different from that stated at the time of collection, we will notify you via e-mail prior to the change becoming effective. You will have a choice as to whether or not we use your information in this different manner. In addition, if we make any material changes in our privacy practices that do not affect user information already stored in our database, we will post a prominent notice on our web site notifying users of the change. In some cases where we post the notice, we will also e-mail users who have opted to receive communications from us to notify them of the changes in our privacy practices.
Disclaimer
The materials on this web site and in our online training programs have been prepared by Sinofed for informational purposes only. They are not intended to be and should not be considered legal advice.
Transmission of the information is not intended to create, and receipt does not constitute, an attorney-client relationship. Internet subscribers and online readers should not act upon this information without seeking professional counsel.
The information contained in this website is provided only as general information that may or may not reflect the most current legal developments. This information is not intended to constitute legal advice or to substitute for obtaining legal advice from competent, independent, legal counsel in the relevant jurisdiction.
Children’s Online Policy
We are committed to preserving online privacy for all its website visitors, including children. This site is a general audience site. Consistent with the Children’s Online Privacy Protection Act (COPPA), we will not knowingly collect any information from, or sell to, children under the age of 13. If you are a parent or guardian who has discovered that your child under the age of 13 has submitted his or her personally identifiable information without your permission or consent, we will remove the information from our active list, at your request. To request the removal of your child’s information, please contact our site as provided below under “CONTACT US” and be sure to include in your message the same login information that your child submitted.
Inquiries and Complaints
If you have any inquiries or complaints about our use of your PII, please let us know. You can contact us at any time via e-mail at antiracist@Sinofed.com, and we will take reasonable steps to investigate the complaint and respond to you.
You can also contact your national data protection supervisory authority in order to lodge a complaint against us.
Data Protection – General Data Protection Regulation (GDPR)
Sinofed is committed to ensuring the security and protection of the personal information that we process, and to providing a compliant and consistent approach to data protection. We have in place an effective data protection program that complies with existing law and abides by the data protection principles. We are in compliance with the GDPR regulations subject to the modification for small enterprises (GDPR Recital-13).
Control of Your Data
When you entrust your data to us, you remain the sole owner: you retain all the right, title, and interest in the data you store in our cloud services. For clients with data in the Sinofed LMS, we allow you to meet your GDPR obligations related to deletion, rectification, transfer of, access to, and objection to processing of personal data with the features inherent in the application.
Security of Your Data
We protect your data from inappropriate access or use by unauthorized individuals with robust measures, including restricting access by employees and subcontractors.
Our application is hosted, and your data is stored, by Amazon Web Services (AWS) which provides world‑class data centers, certified to internationally recognized security standards, protected by 24‑hour physical surveillance, and continuously monitored using strict access controls. See the AWS GDPR compliance statement for more details.
Securing our cloud infrastructure is only part of our security strategy. Our cloud service has built‑in security features to help ensure your data security, including comprehensive role‑based access control, data encryption, and support for single sign-on authentication.
Rapid Response
We have robust incident response processes in place and commit to notifying our customers in accordance with the GDPR. Using active threat intelligence, our security team does not have to wait for an incident to occur. We use real‑time data to predict issues, and then prioritize and resolve them based upon the potential impact to client data or services.
Contact Us
Contact us, as follows.
Sinofed Learning Corporation PTE. LTD
491B River Valley Road
#15-01 Valley Point
Singapore 248373
Effective date: 02/11/2023